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PPI’s goal
is to transfer training into immediate on-the-job performance.
Videotaping, audio taping, individual critique and coaching
are the basis for the skill development that is achieved in
all our programs. Each PPI consultant has over 20 years of
experience as a communication coach. |
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Strategies for Successful Teleconferencing |
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The
program focuses on improving the vocal and verbal
communication of individuals and teams who utilize
teleconferencing and web based presentations for global
audiences. Clients participate in audio taped assessments
and receive individual coaching to improve organization of
content, facilitation skills, and vocal skills to achieve
results. When possible, assessment is made of individual
progress via evaluation of a “live” teleconference. |
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Field Sales Assessment and Coaching |
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This program
is designed to provide 1: 1 assessment and coaching in the
field by accompanying the representative during typical sales
calls and presentations. This collaborative, interactive sales
coaching experience is designed to give the sales person
immediate communication techniques to enhance consultative
selling results. An action plan is then developed by the sales
person and PPI consultant to continue coaching, reinforcement,
and evaluation via telephone follow-up. |
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Conflict Management: A
DiSC®-Based Approach |
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This
program is designed for individuals and teams seeking to build
skills in positive and productive conflict resolution.
Utilizing a personal assessment tool, participants will
discover their own natural tendencies in conflict situations
and learn about others’ approaches that differ. Participants
will learn new skills to balance their approach leading to
improved teamwork and better decision-making. |
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Leadership Skill
Development |
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This
program is customized to meet specific identified leadership
development needs for individuals or teams. An initial
assessment is conducted to determine the focus, program
parameters, and outcomes. Core topic areas include: Individual
assessment of Leadership Style and Behaviors, Leading through
Change, Conflict Management, Coaching and Performance
Management, Creativity and Risk-taking. |
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One-on-One Coaching |
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Individual
executive programs are designed to provide intensive
communication coaching for individuals who desire rapid,
observable, sustained changes in their visual, vocal, and
verbal communication to individuals, teams, or large
audiences. Individual assessments are conducted and individual
coaching plans are developed. Typically clients receive three,
4 hour sessions over a 4 month period to achieve results. |
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Presentation Skills |
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Our most
popular program offering since 1989! This program provides an
effective balance of content and practice so that participants
demonstrate mastery of improved visual, vocal, and verbal
techniques. We are recognized leaders in executive 1:1
communication training as well as presentation training for
groups of physicians, scientists, sales persons and business
teams. Every company on our client list has received
presentation skill training from our team. |
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DiSC®
Training Programs |
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All PPI
consultants have over 20 years of training and experience
utilizing the learning tools developed by Inscape Publishing,
the leader in personal profile instruments and educational
tools for individual and team development. Our participants
all receive training in the DiSC ® Learning Model to
understand human differences and
are presented with a wide variety of assessment tools
including the Personal Listening Profile, Customer and Sales
Profiles, Team and Leadership Profiles to provide a valid
assessment and action plan for customized training. |
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Strategies for Sales Success |
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This
program is designed to improve the consultative selling skills
of sales representatives and sale managers to build and
maintain long-term relationships with their customers. This
program focuses on three essential selling skills: Listening:
the Basis of Customer Satisfaction, Sales Communication Skills
based on the DiSC®
Model of Behavioral Style, and Facilitation Skills that
develop the salesperson’s ability to function as a
problem-solver, resource, and advocate for mutually shared
goals. This program is customized to meet the client’s unique
needs for their sales force. |
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Customer Satisfaction |
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This two
day program provides a balance of content and practice to
ensure customer contact via telephone, email, or face-to-face
that is positive, productive and consistent. The program is
developed after an initial assessment of current needs of
customer service teams. Core topic areas include: Projecting
Positive First Impression Skills, Identification of Customer
Needs and Wants, and Cooperation Techniques to Increase
Effectiveness and Decrease Conflict. All programs utilize
audio taped or videotaped assessment, critique, and coaching. |
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